Community Work




Boy's Eyes


Why 2-1-1?
In 2011, people reached out to 2-1-1 for help 306,908 times by phone, email, and through
• 236,888 phone calls were received by the 2-1-1 Helpline
• 70,020 searches were made through

Referrals were made to programs addressing needs such as financial counseling, GED, Earned Income Tax Credit, food, utility assistance, etc.

Launched by United Way of Metropolitan Nashville and its partners in 2004, United Way’s 2-1-1 Helpline is an information and referral help line for community services in Middle Tennessee and serves all of Davidson County as well as 56 other regional counties. Available 7 days a week, 24 hours and staffed by trained specialists at Family & Children’s Service, the 2-1-1 Helpline supports a database of more than 10,000 social, educational and health services offered by nonprofits, government and public agencies, community, civic and professional organizations, sliding-scale clinics, and congregations.


Call 2-1-1 or click here to view resources online.