Get involved!

We need your help! United Way of Metropolitan Nashville is seeking volunteers to participate in its annual Volunteer Income Tax Assistance (VITA) Free Tax Prep program. 

United Way’s VITA program offers free tax preparation services to individuals and families who earned $66,000 or less per household in 2018. Volunteers will also help qualifying individuals receive important credits such as the Earned Income Tax Credit (EITC) or Child Tax Credit (CTC) that lift millions out of poverty each year. 

Last year, United Way’s VITA volunteers completed 14,390 returns, helping taxpayers save more than $3.9 million in tax preparation fees and bringing more than $17.7 million in federal refunds back to the community.

VITA sites need greeters/intake specialists, tax preparers, quality reviewers and site coordinators beginning late January through mid-April. Many volunteers begin with no previous tax experience. Volunteers may register at to pick their VITA site and will receive classroom training by IRS-certified instructors. New volunteers usually start with a one-hour orientation and a seven-hour tax law class. Returning volunteers or individuals with tax preparation experience usually attend the one-hour orientation.

United Way is partnering to operate 33 VITA sites throughout Middle Tennessee, including 10 locations in Davidson County. Residents can find the nearest VITA site in their community and more information about the program by visiting or through United Way’s 2-1-1 Helpline by texting their ZIP code to 898211. Last year, the average taxpayer spent $273 to file returns at paid tax service providers.

For more information about the VITA Free Tax Prep program, visit