Get Connected. Get Answers.

The 2-1-1 Helpline is a 24/7, 365-day information and referral help line that provides resources to cover basic needs in times of crisis.

Launched by United Way of Metropolitan Nashville in 2004, the 2-1-1 Helpline serves all of Davidson County as well as 41 other regional counties. This help line is staffed by trained specialists at Heart of Florida United Way, and supports a database of more than 10,000 social, educational, and health services offered by nonprofits, government & public agencies, community, civic and professional organizations, sliding-scale clinics, and congregations. 

Visit the 2-1-1 Helpline website today.

Success Stories

Faces of Success: Sandy Overstreet Faces of Success: Sandy Overstreet While taking care of her disabled husband, special needs grandchild, and losing her job, Sandy Overstreet shares how getting help from a VITA Tax Prep site could not have come at a better time. Read how the VITA program made a huge difference in Sandy’s life. Read More
Faces of Success: Steve Norris Faces of Success: Steve Norris 4:13 Strong volunteer Steve Norris is passionate about helping young men who have recently been incarcerated carve out a path for success. Read Steve's story and learn how 4:13 Strong is changing the lives of young men in Nashville. Read More
Faces of Success: Patricia Carson Faces of Success: Patricia Carson After visiting a VITA Free Tax Prep site to have to have her taxes prepared, Patricia Carson was so grateful that she decided to become a volunteer for the program. Read Patricia’s story and learn how she has benefited from being both a client and volunteer. Read More
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