Get Connected. Get Answers.

The 2-1-1 Helpline is a 24/7, 365-day information and referral help line that provides resources to cover basic needs in times of crisis.

Launched by United Way of Metropolitan Nashville in 2004, the 2-1-1 Helpline serves all of Davidson County as well as 41 other regional counties. This help line is staffed by trained specialists at Heart of Florida United Way, and supports a database of more than 10,000 social, educational, and health services offered by nonprofits, government & public agencies, community, civic and professional organizations, sliding-scale clinics, and congregations. 

Visit the 2-1-1 Helpline website today.

Success Stories

Faces of Success: Steve Norris Faces of Success: Steve Norris As a full-time volunteer for 4:13 Strong, Steve Norris is passionate about helping young men in Nashville who have recently been incarcerated. Read Steve's story and learn how 4:13 Strong is impacting Nashville in a major way. Read More
Faces of Success: Patricia Carson Faces of Success: Patricia Carson After visiting a VITA Free Tax Prep site to have to have her taxes prepared, Patricia Carson was so grateful that she decided to become a volunteer for the program. Read Patricia’s story and learn how she has benefited from being both a client and volunteer. Read More
Faces of Success: Vickie Harmon Faces of Success: Vickie Harmon Vickie Harmon loves the awesome feeling she gets knowing that the people she is helping through the VITA Free Tax Prep program are her actual neighbors. Read her story and find out how you can help others around you just like Vickie. Read More
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